We have an ambition to grow – and our Technology team is integral to how we plan to achieve that. To accelerate our technology innovation and product development, we recently promoted Swati Singh into a new General Manager role: GM Enterprise and Employee Experience Technology.

Swati has over 20 years’ experience working in technology leadership roles but is a fairly new Scentre Group team member as she approaches her one-year anniversary with us.

We asked Swati what attracted her to Scentre Group in the first place and what she hopes to achieve as a new General Manager.

Swati Singh, General Manager Enterprise and Employee Experience Technology

It was the culture that initially drew me to Scentre Group. A line in the job-ad struck a chord with me…“there are no egos here”. That sealed the deal for me to apply.

In the short time I’ve been with Scentre Group, I have been impressed with how warm and welcoming everyone has been. It made transitioning into a new role during lockdown seamless and I’m so glad I made the move. 

I was also excited about some of the technology solutions Scentre Group is looking to build and wanted to be a part of that journey. Again, I have not been disappointed.

We’re talking about employee experience versus employee productivity – it’s the first time in a long time I’ve been with a company who truly has this focus. In my new role as General Manager, I’m looking forward to opening possibilities to review the tech and deliver solutions with my team to make our people’s lives and experiences easier.

In my time at Scentre there are several interesting projects the team has been working on, a good balance between modernising legacy technology and introducing new technology solutions. We are increasing our footprint in the cloud with the upgrade and migration of our finance system.

The team is also enhancing physical Westfield destination experiences by uplifting ‘connectivity’ in-centre through new customer wifi and 5G capabilities. For our customers, this means a better experience, for our business partners it means greater enablement and for Scentre Group it creates technology infrastructure that can be leveraged commercially.

I’m also incredibly passionate about empowering women in technology and driving gender equity within the industry. Many women aren’t aware of the various career paths available to them in technology and the impact they can have.

I actually started my career as a qualified accountant, then switched to the tech side looking for more variety in my day-to-day role. I’m now part of Scentre Group’s senior management team so am pleased to be able to say, it’s all possible. I always encourage people to be open to opportunities and see where they lead, and I’ll certainly continue to champion female talent across our business, as well as in our Tech team.

If you’re interested in joining Scentre Group, explore the current job opportunities we have available: https://careers.scentregroup.com/en/listing