Engaging our communities

Our Purpose is: creating extraordinary places, connecting and enriching communities. Engaging with our communities and customers in ways that are relevant and meaningful to them is fundamental to our success.

Community Plans

Every Westfield destination has a Community Plan that outlines what is most important and relevant in their community and identifies key community partners. We work with local services and organisations, leaders, customers, community members and business partners to celebrate and support local opportunities, and raise awareness and respond to local challenges and the needs of the community.

Based on our Community Plans, we host centre events and exhibitions, as well as recognise cultural, community and Westfield Hero Local moments that resonate with our customers.

Examples of the other tailored experiences we deliver include:

• celebrations of Diwali, Ramadan, Matariki and Lunar New Year

• awareness raising NAIDOC Week celebrations

• safety initiatives such as Coffee With a Cop

• seniors’ events such as Westfield Walkers and Seniors Memory Cafes

• all abilities inclusion initiatives including Quiet Hour, Sensitive Santa, a pilot program of Auslan Santa and the Hidden Disabilities Sunflower program

• LGBTI+ inclusion and celebration through Mardi Gras activations

• family events

• charity gift wrapping at key retail moments such as Christmas and Mothers’ Day.

21 August 2023

Scentre Group and Live Nation to bring live performances to customers across Australia and New Zealand

Scentre Group and Live Nation Entertainment new strategic partnership.

27 July 2023

Transforming Westfield Knox

See our transformation of Westfield Knox come to life.

25 April 2023

‘Model MATES’ event celebrates young people on the Autism spectrum

Providing an opportunity for those on the autism spectrum to shine.

28 February 2023

Westfield and Disney announce major brand collaboration

Westfield and Disney have today announced a year-long collaboration in celebration of The Walt Disney Company’s 100th anniversary.

28 December 2022

Launching Auslan Santa

Our Auslan Santa program was developed in collaboration with Deaf Australia.

02 December 2022

Launching the Hidden Disabilities Sunflower

The Hidden Disabilities Sunflower is a recognised symbol for non-visible disabilities.

Find out more

2023 Responsible Business Report – our annual Responsible Business performance report about our material responsible business topics including achievements, targets, progress, future priorities and case studies.

2023 Responsible Business Data Pack – comprehensive responsible business data sets supporting our responsible business approach, progress against targets and GRI references.